Privacy Policy
Last Updated: January 02, 2026
Your Privacy Matters
FYUP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our P2P trading platform.
1. Information We Collect
Personal Information
- Name, email, phone number
- Government-issued ID (KYC)
- Address & proof of residence
- Payment information
- Profile photo (optional)
Transaction Data
- Transaction history & details
- Payment method preferences
- Trading patterns & behavior
- Support communication records
Technical Info
- IP address & device info
- Browser type & version
- Operating system
- Cookies & usage data
2. How We Use Your Information
We use your information to:
- Provide and maintain platform services
- Process transactions and payments
- Verify identity (KYC/AML compliance)
- Send transaction notifications
- Provide customer support
- Improve security & prevent fraud
- Enhance user experience
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information.
We may share your information with:
Service Providers
Payment processors, KYC verification services, cloud hosting providers
Legal Requirements
Law enforcement, regulatory authorities when required by law
Business Transfers
In case of merger, acquisition, or asset sale
With Your Consent
When you explicitly authorize us to share information
4. Data Security
Industry-Standard Security Measures
SSL/TLS Encryption
Secure data transmission
AES-256 Encryption
Data storage security
Multi-Factor Auth
Enhanced login security
Security Audits
Regular testing & monitoring
Secure Data Centers
Physical security measures
Staff Training
Employee data protection
5. Your Privacy Rights (GDPR)
You have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data
Portability
Receive data in machine-readable format
Restriction
Limit how we process your data
Objection
Object to marketing processing
To exercise these rights, contact us at privacy@fyup.io
6. Cookies and Tracking Technologies
We use cookies to:
You can control cookies through your browser settings. See our Cookie Policy for details.
7. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services
- Comply with legal and regulatory requirements (typically 7 years for financial records)
- Resolve disputes and enforce our agreements
8. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.
10. Contact Us
Get in Touch
If you have questions about this Privacy Policy or our data practices, contact us: